One of the best articles I have read recently is Matt Biilmann's One Year of AX. Matt coined the term Agent Experience (AX) a year ago, and this piece brilliantly lays out how AX is evolving from a niche developer concept into a discipline as fundamental as User Experience (UX).

His core argument is compelling: most of the products and platforms we build will become irrelevant unless autonomous agents can use them efficiently on behalf of users. That is a bold statement, but when you look at how fast AI agents are reshaping workflows across SaaS, e-commerce, and consumer products, it is hard to disagree.

Matt breaks AX down into four pillars: Access, Context, Tools, and Orchestration. Each one addresses a critical layer of how agents interact with products, and together they form a practical framework for anyone building in this space.

What really stood out to me is his prediction that 2026 will be the inflection point where agent-led growth goes mainstream beyond developer tools. Having seen firsthand at Netlify how AI agents are transforming web development and deployment, I believe he is absolutely right. This is a must-read for anyone thinking about the future of software.